Yes, flying from outside the EU does not mean you won’t be compensated for your flight disruptions. Since KLM is a European airline, it doesn’t matter where you are flying from. According to EC 261, you are covered.

Severe weather often falls under “extreme circumstances,” which exempts the company from having to pay compensation. However, this also falls in a gray area. For instance, when it comes to thick fog or hurricanes, there is little that can be done. However, if the delay was caused by snow at a time when it was expected (and could have been resolved by bringing the equipment), they are considered “at fault.”

This depends on whose staff went on strike. If it was the airport staff (e.g., the air traffic controllers), then the airline had little to no control over it. Still, you are eligible for flight compensation if the employees responsible are under the KLM payroll. That’s because airline strikes are considered under their control, and with proper staff management, they can be avoided.

The amount you get in KLM flight delay compensation depends on the distance between the departing airport and the final destination. Long-haul flights usually offer more compensation than short-haul flights. If your flight was longer than 3,500 km, you can usually get around 600 EUR in compensation.

According to EC 261, to be eligible for compensation, you need to have a delay at the final destination of at least 3 hours. A 2-hour delay doesn’t make you qualify for compensation. However, as the law dictates, it makes you eligible for food and drinks.

That depends on how late you were at the destination. For instance, if your original flight was canceled and KLM put you on a different flight, it is still considered a “job done.” However, if your alternative flight was more than 3 hours late, you are eligible for compensation.