Question 1

Can I Still Receive Compensation If the Delay Is Caused by An Operational Issue?

Accepted Answer

Yes, most of the time, an operational issue can entitle you to receive flight cancellation compensation. The condition is that it has to be under the airline’s control. Some situations, such as a large bird being ingested in the motor, could be passed off as “extreme.” However, if the issue that appeared could have been easily prevented through maintenance, then you are likely eligible.

Question 2

Can I Also Claim Compensation for Additional Expenses Caused By the Cancellation?

Accepted Answer

Yes, aside from the compensation you received from the airline for your troubles, you could also obtain it for other reasonable expenses. For instance, if you had to pay for meals, transportation, and accommodation that would have otherwise not been necessary, then you are entitled to receive payback for that as well.

Question 3

What Happens If the Airline Denies My Claim?

Accepted Answer

A denied claim does not have to be the end of the road for you. If you know you are right, you can take legal action and even take the matter to court. That said, you might get better results if you claim through a specialized company, as they could breeze through details you might not see.

Question 4

Do I Have a Time Limit for Getting My Compensation?

Accepted Answer

The statute of limitation varies from country to country, most of them allowing around 3-4 years for you to file a claim (sometimes more). That said, to avoid any issues and get your money faster, you should file as early as possible.

Question 5

What Documents Do I Need to File for Airline Cancellation Compensation?

Accepted Answer

For the most part, you must offer proof of your booking, including your ticket purchase confirmation, boarding pass, passport, and potential receipts. If you talked with the airline about the cancellation, you should also offer screen captures of what was discussed.