Yes, if your luggage is lost, you can be compensated for your discomfort, even if the flight is technically on time. If the delay is short, then you can be compensated for unnecessary expenses (e.g., clothes, toiletries) as long as you have the receipts. If the luggage is not found after 21 days, then it is considered lost, and you can be compensated for the lost contents.

If you decide to no longer travel and cancel a non-refundable ticket, the airline is not obligated to compensate or refund you. That said, if your ticket is refundable or canceled within a specific timeframe, you may be able to get your money back. You can contact us, and we will check your eligibility.

If you decide to no longer travel and cancel a non-refundable ticket, the airline is not obligated to compensate or refund you. That said, if your ticket is refundable or canceled within a specific timeframe, you may be able to get your money back. You can contact us, and we will check your eligibility.

Yes, as long as you have a ticket for your child, you should also be able to get compensation for them. EC 261 makes no difference between children and adults when it comes to rights, and as their legal guardian, you can easily file in their stead.

This depends on exactly how long ago your flight was. If less than two years have passed since you had the flight disruptions, chances are high that you can still get compensated. If a significant amount of time – say, 7 years – has passed, your chances are much lower. Sometimes, it depends on local law, so it’s a good idea to contact us at StopDelay so that we can check.

Technically speaking, the law only requires airlines to give you compensation if your flight is three hours late or more. With that said, if the delay lasts at least 2 hours, they should cover your meals and refreshments. It’s not just out of consideration – it’s the law.