When you are denied boarding due to overbooking, the first thing you should do is not give up your seat voluntarily. Edelweiss will try to convince you to do that by offering travel vouchers, but keep in mind that if you do that, you might lose your right to compensation.

If your flight with Edelweiss is overbooked and you are denied boarding, you are entitled to up to 600 EUR in compensation. The final amount depends on the distance you flew, with international flights entitling you to more compensation.

This depends on what kind of vouchers you receive. If you willingly give up your seat and accept travel vouchers in return, Edelweiss Air might argue your right to receive compensation. However, if you receive meal vouchers as a result of a significant delay, this should not affect your right to be compensated.

If the Edelweiss Air overbooking and denied boarding spoils your travel plans, you can opt for a refund. This is an entirely different matter from compensation, which kicks in if the airline fails to notify you within 14 days of your departure. If the company is unsuccessful in offering you a flight alternative that brings you to the final destination at the original time, you can get both a refund and compensation.

This depends on how significant the delay was between the original booking and the alternative. If you were more than 3 hours late to your destination than initially planned, your right to compensation usually kicks in. You can use our compensation checker tool to determine if you are eligible or not.