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How to File an EasyJet Compensation Claim: A Step-by-Step Guide

Flight delays can be inconvenient, especially as airlines can sometimes make you wait for hours on end. EasyJet is no exception, as around 47.8 percent of its flights are delayed yearly. While these delays usually last around half an hour, there can be instances when you are made to wait for 3 hours or more. Such delays can bring other issues along the way, such as missed or canceled flights and lost luggage.

easyjet compensation claim

easyjet compensation claim

If this happens to you, you should know that you are entitled to make an EasyJet compensation claim. Aside from your troubles, this compensation can include a variety of aspects such as unnecessary expenses or even a refund. If you are unsure how to file for this type of compensation, this article will act as your guide.

Understanding Your Rights

As an air passenger, you might think that once a flight is late, you have nothing to do but put up with it. Studies even showed that in 2018, around 85 percent of the passengers in the EU did not know they were owed flight delay compensation. Things have changed nowadays as more people are filing for compensation, but there is still a long way to go until everyone learns.

easyjet flight delay compensation

easyjet flight delay compensation

Your rights for flight disruptions are protected under a variety of laws. The most notable ones are the European Regulation (EC) No 261/2004 (or EC 261, for short) and the Montreal Convention. Should you experience flight delays longer than 3 hours, you are entitled to the following amounts:

Type of Flight

Amount Owed (EUR)

Distance (km)

Short-Haul

250

-1,500

Medium-Haul

400

1,500 - 3,500

Long-Haul

600

3,500+

One thing to remember is that airlines will never take the first step to compensate you. It’s up to you to determine how much you are owed for your late flight compensation EasyJet. To ease the process, you should have a claim company handle the matter for you.

Steps to Take When Filing an EasyJet Compensation Claim

If you’ve had flight disruptions with EasyJet, the steps to follow are relatively straightforward. Here’s what you’ll have to do:

Determine Your Eligibility

Before you file for a compensation claim, make sure that you are eligible in the first place. According to EC 261, you qualify if you arrive within a delay greater than 3 hours at your destination. The Montreal Convention also protects you if the bags are not found within 24 hours or the contents are damaged. You can use eligibility calculators from companies such as StopDelay to determine if you are in the right.

late flight compensation easyjet

late flight compensation easyjet

Gather Proof and Information

To get your flight disruption compensation, you need to prove that it happened in the first place. Ensure you hang onto your boarding pass, ticket, receipts, and anything else that proves you were inconvenienced. Take pictures of the arrival and departure board and your luggage if it was damaged in transit.

Mention the Missing Luggage

When you notice that your luggage is missing, it’s time to fill out a Property Irregularity Report (PIR). Make sure to offer a copy of that record when you file for compensation. If you decide not to take an alternative flight from them, this is when you should make an EasyJet refund request as well.

Fill Out the Claim Form 

EasyJet has an online claim page where you can fill out all the necessary details. However, remember that the airline will try to look for every loophole in the claim to reject it. It’s much better to file through a flight claim company, as they should know exactly how to fill it.

Wait for a Response

It might take a few days until the airline responds to the request, so you should be patient. If there is no response within 28 days, it’s best to get in touch with customer service and seek legal help, if necessary.

easyjet refund request

easyjet refund request

The Bottom Line

A flight disruption with EasyJet should not remain unaddressed. The quicker you are with your claim, the easier it should be to get your compensation. Contact StopDelay for help!

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Frequently Asked Questions

How Long Will It Take for My Compensation Claim to Be Processed?

Can I Get EasyJet Compensation for Other Expenses Caused by the Delay?

How Much Can I Get in Compensation for EasyJet Flight Disruptions?

Can I Get Compensation from EasyJet If a Strike Causes Disturbance?

Is It Easy to File for EasyJet Compensation?

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Author: Stop Delay
August 22, 2024