Delayed 3+ hours, cancelled or bumped? You could be owed up to €600 per passenger, no matter what your ticket cost. We handle the whole claim. If we don't win, you owe us nothing.
2Security
Animation: a suitcase is checked in at the desk and gets an airline claim tag, rides through an X-ray machine that finds the passport, boarding pass, proof of a delay of over four hours and EU261 rights inside, then reaches the payout desk, where it is stamped PAID and coins pour into a tray.
A few details. We tell you if you’re eligible — and how much.
Our legal team takes on the airline — and the courts, if needed.
We win — you get paid. We don’t — you pay nothing.
A few details. We tell you if you’re eligible — and how much.
Our legal team takes on the airline — and the courts, if needed.
We win — you get paid. We don’t — you pay nothing.
3Gates
Work out which rules apply, then argue with the airline yourself.
Long silences and endless back-and-forth.
Going to court alone can mean legal fees — even when you’re right.
The right forms, evidence and deadlines — a second job.
Claims on your own often get rejected or left unanswered.
4Information
Reached your final destination 3+ hours late? If the airline caused it — a technical fault, crew shortage or a late incoming plane — you can get €250–€600 per passenger.
Told less than 14 days before departure? You can get compensation on top of a refund or a new flight, unless the airline offered a very close alternative.
Bumped against your will? You’re owed compensation straight away — plus meals, and a new flight or a refund.
Bags delayed, damaged or lost? The airline is liable for up to about €1,800 per passenger. Report it at the airport and keep your receipts.
Ignored, offered only a voucher, or rejected for “extraordinary circumstances”? Many rejections don’t hold up — we check the facts and take it further.
EU261 pays €250 / €400 / €600 per passenger, by flight distance.
5In-flight
Low-cost or flag carrier, short hop or long haul: we claim from major airlines across Europe and beyond.
6Arrivals
The amount depends on the distance and how late you arrived — not on what you paid for the ticket.
€250 – €600 per passenger · EU261
STOP DELAY
EU261 · PER PASSENGER
UP TO 1,500 KM€250
1,500 – 3,500 KM€400
OVER 3,500 KM€600
UP TO€600
STOP DELAY
REAL CLAIM 1 / 5
MilanLisbon
8 passengers · cancelled · Aug 2024
TOTAL€3,200
8 × €400. One booking, eight passengers — every one of them paid.
STOP DELAY
REAL CLAIM 2 / 5
RomeAthens
7 passengers · 8h+ late · May 2024
TOTAL€1,750
7 × €250. Landed more than 8 hours late; every passenger was paid.
STOP DELAY
REAL CLAIM 3 / 5
New YorkMadrid
5 passengers · cancelled · Jul 2024
TOTAL€3,000
5 × €600. A cancelled long-haul flight, paid on top of the new tickets.
STOP DELAY
REAL CLAIM 4 / 5
BarcelonaKraków
5 passengers · 8h+ late · Oct 2024
TOTAL€2,000
5 × €400. More than 8 hours late on arrival — €400 each.
STOP DELAY
REAL CLAIM 5 / 5
BangkokFrankfurt
5 passengers · cancelled · Nov 2024
TOTAL€3,000
5 × €600. Their flight home was cancelled — €600 for each of them.
Real claims we won in 2024. Routes changed to protect our clients’ privacy.
Currency exchange
Checking your flight is free. We only charge when the airline pays you — the fee comes out of the compensation, never out of your pocket.
STOP DELAY
Example claim
1 passenger · flight over 3,500 km
Compensation€600
Our fee 30%−€180
To you€420
If court action is needed: 45% in total, €330 to you.
7Newsstand
Practical guides on flight delays, cancellations and your rights as a passenger.
8Legal desk
Under EU261 it’s €250, €400 or €600 per passenger, depending on the flight distance — whatever you paid for the ticket. It adds up fast: a family of four on a long flight can get up to €2,400. Check your flight in two minutes.
Usually yes if you arrived 3+ hours late, your flight was cancelled less than 14 days before departure, or you were denied boarding — and the airline was responsible (a technical fault, crew shortage or operational problem). The flight must depart from the EU, or land in the EU with an EU airline. Not sure? Enter your flight and we’ll tell you for free.
Yes. Compensation is paid per passenger, children with their own ticket included. One claim covers everyone on the booking — just add them in the form.
Often not. In many countries you can still claim for flights from the past few years, so it’s worth checking older trips too. It only takes two minutes.
Nothing upfront and no risk. We only take a success fee once the airline pays you. If we don’t win, you pay nothing. Our fee: 30% of the compensation, incl. VAT (+15% only if court action is needed).
Yes. Meals, hotels and rebooking are separate duties and don’t replace compensation. A voucher only replaces cash if you accept it in writing, so check your flight with us before you agree.
9Duty free
Share your link with friends who flew late. For every passenger whose claim we submit to the airline, you get €20.
Join the affiliate program10Baggage claim
62% of passengers owed compensation never claim it (European Commission study, 2020). Delayed 3+ hours, cancelled or bumped? Up to €600 per passenger could be waiting for you. If we don’t win, you pay nothing.
